I know it’s easy to dismiss a bad review as simply “an angry customer” so let me say first - I have been a very happy customer of theirs for years with no problems. Tonight, however, I had a mistake with my order. The staff had forgotten to include one of the items I had ordered & payed for. Given it was a busy Friday night I would have happily dismissed this as a mistake. Unfortunately another gentleman (potentially the owner?) thought it was more appropriate to argue and fight me over the matter. The young man answering the phone tonight was a little more helpful and with a lot of discussion, managed to convince the owner to replace the missing item at no extra cost. It should have been a simple solution for an honest mistake. Instead, upon my arrival, the owner continued to question my integrity, insisting there was no way he could have forgotten to include the item. Apparently the photo I took to prove my story wasn’t acceptable either. Clearly I manipulated the photo for free food!🙄 Well Victoria Seafood, I hope this argument was worth losing a customer. I have never been treated as poorly as I have tonight and I will never again support your business. Mistakes happen, how you handle them defines your business... and your character.
Great dinner even though we were the last customer. The service was excellent and the food was perfect. We have dined here numerous times and we have never been disappointed. The beef in the ginger beef was more tender than is often the case with my favorite dish
SO HAPPY to say that we had lunch at our favorite dim sum restaurant in Wpg this week. And YES the food, AS ALWAYS was the MOST DELICIOUS AT EVERY BITE!!! Presently the seating capacity is at 50% till the 21st and increases to 75% capacity after that. ENJOY!
Victoria Seafood has the most delicious Chinese food I've ever had. Last time we ordered, we sat down inside (we usually take out). The portions are a lot bigger when you eat in. We started with an order of consommé soup. The soup was good, however we had to ask for clean bowls as the ones at our table were a bit dirty. The soup itself was fresh and warm tasting. Next our shrimp with spicy salt arrived and honestly... we ate it all before our other 4 dishes were brought out. It is juicy, large, delicious shrimps. They are not spicy but have a delicious savory taste. The portion size was a lot bigger than usual, too.
Our work ordered from this restaurant for Chinese New Year. They were right in time and the orders were all correct. The food was clean and everything was very tasty. The menu had a wide variety of options from chicken feet to vegetarian options. You are sure to be able to order something from their menu. Only 4 stars as some of the fried food we ordered were dry. They were delicious however.
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