I've ordered a "build your own pizza" through skip the dishes. To building your own pizza you must to choose the "cheese base" and there is a option to select "No cheese". As I have allergy to cheese, I choose the option with "No cheese". Surprisingly, the pizza came with cheese. That's fine. Mistakes happens. So I've call pizza pizza and the only answer that I hear was: Contact skip the dishes. I've argued with his, as skip the dishes doesn't make pizza, so it was not their mistakes. I'm pregnant and really want to eat the pizza. So, I decide to drove to Pizza Pizza with my wrong pizza to be replaced. Getting there, I've explained again what's happened. So, what I heard was that they made my pizza as requested. At this point, the guy said that he would show me the order in his "iPad". When he read his screen, I'm pretty sure he realized his mistake, so he decided to not show me it anymore. All the time I was telling that I just want my correct pizza. From here, he said that if I want my pizza I should order another one so he would make it, which doesn't make any sense at all!! So, he said to contact skip the dishes, and that he doesn't care about my order. I'm just writing this review because the "customer services" really surprised me. Wasn't it more simples just to make me a new pizza as I ordered? In the end, I've donated the pizza, as I would never throw food away. I'm hoping with this review, that pizza pizza improves their system and own their mistakes when they happen, instead of simply just blaming other people/app.
According to Google maps, the store closes at 4 a.m. on Friday. I went there at 2:15 a.m., surprisingly, it was closed. I was very disappointed, had to go to McDonald’s instead. Plz change the timings on google maps, it may create a lot of confusion among the customers. Thanks
Wife ordered a no cheese pizza through skip the dishes. It clearly said no cheese. When contacting the place (and even driving there with the pizza and showing them the skip the dishes order), they refused to make a new pizza. Terrible costumer service to say nonetheless. I ate my pizza, which was mediocre to say the least. Nothing out of the ordinary and certainly not what was charged for. Maybe I am biased by the stressful night. Maybe not. Photo is from my wife's "no cheese" pizza.
Exactly what you expect - pizza! The gentleman I dealt with went above and beyond with his recommendations and I would love to come back again and again.
Always enjoy their pepperoni pizza. Usually quick.
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