I ordered a family meal, all the same for 2 adults and 2 child's meal for take out which was yakisoba noodles and beef, as well as tempura and some sushi. It was around closing time, not busy at all when my husband came to pick it up at around 9pm. When he brought home the food, one of the adult meals were rice instead of yakisoba noodles, and the 2 orders of tempura has no sauce with it. Also the kids meal comes with juices and had the option to pick if it's fruit punch or apple juice. I chose both fruit punch but apple juice was sent instead :( I called to inform them but the woman who answered instead of listening tried to cut me off, probably thinking I wanted some sort of compensation. I then told her that I was calling to let them know that this is what I got and that I was a new customer and I was just telling them this so they can be careful with their next customers to not mess up their orders. I did not feel any sort of apology coming from the person I was speaking with and it's very sad. The food was okay but because of bad service, we will definitely not order from there again. :(
I often order their chicken teriyaki with cauliflower rice or with vegetables (no rice), with two scoops of sauce. I would not go here for authentic Japanese food, but it tastes delicious for a quick bite to eat from a Canadian-Japanese fast-food chain. The staff at this location are always in a great mood and helpful, and seem to really enjoy their jobs.
Really like their chop chop bowl. Sushi were good too but not the best. I guess it worth the price though
Love the food here.. super healthy alternative to fast food
Maybe I had higher expectations, but the sushi is not good. At all. It's "grocery store sushi", but I've had way better from many grocery stores. I could not even finish my rolls. Definitely not worth the price. I can sum it up in one word: yuck. The only positive was that the girl behind the counter was very nice. I will not return.
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